Last updated: October 2025
Rachel Vanoven Education (“Company”, “we”, “us”, “our”) provides online education, courses, community access, coaching, and related features via our website and mobile app. This Privacy Policy explains what information we collect, how we use it, how it’s protected, and the choices you have regarding your data.
By using Rachel Vanoven Education (the “Service”), you agree to the practices described below.
We collect the information you choose to give us when you create an account or use the Service, including:
Name
Email address
Billing information (processed securely by our payment partners)
Country/Region (for regional compliance)
Any profile details you voluntarily add to your account
We also collect limited technical information automatically, such as:
IP address
Device / browser type
Session logs
Pages visited and time spent
Referral source (how you found us)
This helps us keep your account secure and understand how the platform is being used so we can improve it.
We do not store your payment card information.
All payments are securely processed through trusted third-party providers such as Stripe, Apple, and Google Play, depending on your device and location.
You can manage or cancel your subscription at any time directly through your account settings on the platform or within your app store subscription settings. You do not need to email to cancel.
We use your information to:
Create and manage your account
Provide access to purchased content
Send service-related updates
Improve the Service and user experience
Provide customer support
Prevent spam, fraud, or abuse
We do not sell your personal data.
We may email you about:
Important account or subscription notices
Security or login issues
Service updates and new features
Educational resources related to your membership
You can opt out of marketing-style emails at any time, but we may still send essential account or legal notices.
Like most online platforms, we use cookies and analytics tools to understand usage patterns and improve performance. These do not give us access to your personal files or devices.
You can disable non-essential cookies in your browser at any time, though some features may not work as intended.
If you close your account, the data linked to it is retained for a short period (up to 30 days) in case of billing disputes or accidental deletion. After that point, it is securely removed from our system.
The Service is intended for individuals 13+.
Children under 13 may not create an account. If we become aware that a child under 13 has registered, we will remove the account.
We may share limited information with:
Service providers (payment processors, hosting platforms, email delivery)
Legal authorities if required by law
We do not sell or rent data to advertisers or third-party marketers.
We use encryption, secure hosting, modern authentication, and industry-standard safety practices to protect your data. However, no system is 100% immune to breaches, so we encourage you to use a strong password and safeguard your login details.
You have the right to:
Access the data you’ve provided
Update or correct your information
Request deletion of your account
Withdraw from marketing emails
Contact us regarding any privacy concern
If you have questions, privacy concerns, or data access requests, you may contact us at:
We reply to all data-related requests within a reasonable timeframe.
Copyright © 2025 Rachel Vanoven Education. All rights reserved.